Frequently asked

All orders are prepared and handed to the courier within one to two business days of payment confirmation. Orders placed at the weekend or on a public holiday are processed on the next business day.

Yes. You have fourteen days from receiving your order to request a return, provided the carré is unused, its tag is still attached and the original box is undamaged. Silk is a delicate material, so for hygiene reasons we cannot accept a carré that has been worn or that carries perfume.

The Mlle Ceinté experience begins the moment the parcel is opened. Every order leaves the atelier folded in tissue inside our signature box. If you would like a handwritten note enclosed, say so at checkout and we will add one.

No. Pure silk is fine and easily damaged. To keep the drape and the lustre for years, have your carré dry cleaned.

Yes, carefully. Set the iron to its lowest heat, or the silk setting, and press from the reverse side with a thin, clean cotton cloth between the iron and the silk. Never hold a steam iron close to the fabric.

Every carré is one hundred per cent pure silk. We use twill, the weave known for its firm hand, its grip and its matt lustre. You will feel the difference the moment you open the box.

It is the clearest mark of a fine carré. The edges are not sewn by machine. Our artisans roll each edge by hand and stitch it one at a time, which is what gives the border its full, rounded weight.

Twill has more texture and more body than satin silk. It does not slip at the neck or in the hair, it holds a knot all day, and it takes a shape far more easily.

Our photographs are taken in a professional studio to render the colours as truly as possible. Screens vary in calibration, so very slight differences in tone are possible between your device and the carré in your hands.